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How to Cancel Peloton Membership in a Few Simple Steps

Carlos Glover
October 25, 2022

You can easily cancel your Peloton subscription by going to account settings in your profile or by contacting the Peloton support team. Additionally, the method to cancel your subscription may vary depending on your device.

In my case, a couple of years ago I had an ankle injury while on a mountain ride. As a result, I couldn't do any kind of exercise for 8 weeks. I figured I could save some extra money while cancelling my membership during my down time. Some time off the app, or just stopping all together is something you need to be able to do.

In this article, we´ll take a quick look at how to cancel Peloton subscription and the necessary steps to do it.

Peloton Membership Cancellation

If you´re going to cancel your Peloton subscription, the steps to follow vary from one device to another. Let's take a look at the differences:

Sporty Woman Holding a Phone

A) iOS Devices

If you have the Peloton App membership on your devices, here's how you cancel a subscription:

  1. Go into your iPhone Settings app
  2. At the top, click on your name button (Tap view Apple ID)
  3. Select the "Subscriptions" button - Select the Peloton app logo
  4. Select the "Cancel Subscription" button
  5. Confirm cancellation

B) Android Device

  1. Open the Google Play Store app on your device
  2. See if you´re checked into your account
  3. Tap your profile icon on the top-right corner
  4. Select the "Menu" option
  5. Select the "Payments and subscriptions" button. Then proceed to subscriptions
  6. Click on the app you wish to cancel (Peloton)
  7. Tap Cancel Subscription
  8. Follow any additional instructions

C) Amazon Fire TV

  1. Go to the Amazon website
  2. Log into the Amazon profile associated with your Peloton account
  3. Select the "Your Account" menu on the top-right corner
  4. Select the "Your android Apps and devices" option
  5. Click on "Your Subscription"
  6. Select Peloton logo and Cancel Membership

D) Roku Device

  1. Click on the "Home" button on your Roku remote
  2. Head to the Peloton channel
  3. Press the Asterisk (*) button on your remote. (This will open the options menu for the Peloton channel)
  4. Select "Manage Subscription"
  5. Select "Cancel subscription" button
  6. Select "Done"

E) Web

If you wish to cancel your Peloton membership online, follow these steps:

  1. Visit this link
  2. If necessary, log into your profile
  3. Click on your Subscription link
  4. Select "Cancel subscription" button
  5. Confirm the cancellation

F) Contact Peloton Support

As an alternative method, should any problem rise, you can always contact Peloton customer service for help. Just keep in mind that they´re not available 24/7.

Can You Cancel Peloton Subscription and Still Use Your Peloton Bike?

The Peloton app provides additional content such as on demand classes, live classes on many topics, specialized lessons and themed videos which you can access as long as you have the Peloton app membership. This costs an additional $12/month.

However, to use your Peloton device, you won´t need a membership. Cancel your Peloton app membership at any time and keep using your bike, just without those extra features.

Young Woman Training with Bicycle in the Gym

Can You Pause Your Peloton Membership?

If you´re going on a long trip or have an injury that will prevent you from riding your bike, you can pause your Peloton digital membership rather than cancel it.

The pause period lasts for up to three months. It will postpone your current billing cycle until you resume your subscription. It will automatically reactivate after this time. If you take more than 3 months, you should cancel your subscription.

Frequently Asked Questions

Can I Cancel My Peloton Membership Anytime?

You can indeed cancel your subscription at any time. If you´re doing it by contacting Peloton support, you might have to wait until they're available to help you.

How to Cancel App Free Trial?

If you took the Peloton Free Trial to find about the app but don't want to get the all access membership, you can still cancel the subscription by logging into your Peloton account and selecting the "Cancel membership" option.

Final Thoughts

Now that you know how to cancel your Peloton subscription, you´ll have one less thing to worry about in case you´re going on a trip or are just taking some time off the bike. Sometimes, getting rid of these memberships can be a real pain. Luckily, though, with these steps, you can get it done in no time.

Additionally, in case you'll be away for a while, you don't have to cancel your membership. You can also pause it.

Finally, if you cancel your subscription you'll still be able to use the bike, just not the specialized content. It's entirely up to you to decide if it's worth it.

Carlos Glover
About the Author
I took up cycling in high school and haven’t looked back since. My love of cycling eventually evolved into an obsession with bicycles. From road bikes to mountain bikes, I have tried them all – and have the scars to prove it! I love sharing my findings with the rest of the cycling world as unsolicited as they may be.
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